Booking Clerk

Position: Full-Time Booking Clerk at EFW Radiology
Drive exceptional patient care as a Full-Time Booking Clerk with EFW Radiology in Calgary. This role focuses on appointment scheduling and effective communication to enhance patient experiences.

Join EFW Radiology, a leading provider of diagnostic imaging, maternal fetal medicine, and pain management services. As a Booking Clerk, you will handle patient appointment requests, manage inbound calls, and coordinate with various teams to ensure patient needs are met efficiently. Your strong communication and critical thinking skills will help deliver a superior patient experience.

Key Responsibilities:

• Respond to patient appointment requests effectively

• Manage large volumes of inbound calls

• Ensure exceptional service to patients and physicians

• Complete data entry for patient demographics

• Uphold privacy and confidentiality policies

Requirements:

• Medical Office Assistant diploma preferred

• Call center experience in radiology booking

• Strong verbal and written communication skills

• Ability to adapt to various personality types

• Fast learner of new computer programs

Bring your skills and compassion to EFW Radiology and support our mission of exceptional care.
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