Banff Overnight Guest Services Receptionist

Serve guests overnight in Banff as a front office receptionist at Fairmont Banff Springs, using English communication and service skills.

This role suits a hospitality professional developing front desk capabilities in a spectacular alpine destination. You will greet and settle guests, explain hotel facilities, manage guest transactions, and assist with phone communications. The position also involves standing, bending, and occasionally lifting up to 45 pounds.

• Assist guests with hotel facility information
• Answer calls through the switchboard and other platforms
• Maintain personal cash float for guest transactions
• Greet, check in, and settle guest accounts
• Perform other assigned duties

• Strong communication, organizational, and administrative skills
• Proficient verbal and written English language skills
• Willingness to work varied shifts, weekends, and statutory holidays
• Ability to stand for extended periods during shifts
• Ability to occasionally lift items weighing up to 45 pounds

Support memorable overnight stays through attentive reception, facility guidance, phone service, and accurate guest transactions in Banff.