Director of People & Culture

Director of People & Culture

Basecamp Resorts, Canmore or Calgary, Alberta

Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home.
Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.

• Quarterly profit share program!
• Be part of the fastest growing hospitality brand in Canada.
• Group health benefits plan (Dental, Vision, Paramedical, and more)
• Generous staff discounts at all our properties
• Family and friends discount at Basecamp properties
• Company paid staff events.
• We offer competitive wages based on experience.
• There is room for advancement in our growing company.
• We have a friendly atmosphere.
• We believe in working hard and having fun!

We’re looking for an experienced Director of People & Culture to lead how we support, develop, and grow our teams across our hotels, spas, F&B outlets and corporate operations. This role will shape how we build people-focused systems we scale, setting the roadmap for talent, culture, HR programs, leadership development, compensation, compliance and the overall employee experience across the company.

Full-time/Permanent

Location:

Canmore or Calgary corporate offices

• Own and execute Basecamp/Everwild’s multi-year People & Culture strategy, ensuring alignment with business goals, operational realities, and future growth across hotels, spa operations, corporate teams, and staff housing.
• Act as a senior advisor to the Executive Leadership Team on workforce strategy, organizational health, culture, leadership capability, and people-related risk.
• Lead workforce planning across all departments and locations, including seasonal staffing, succession planning, and leadership pipeline development.
• Design and continuously evolve organizational structures, role clarity, career paths, and development frameworks that support scale, accountability, and performance.
• Anticipate future people needs and proactively build systems, roles, and programs to support Basecamp’s growth trajectory.

• Provide oversight of employee relations, investigations, performance management, and complex people matters, serving as the senior point.
• Ensure compliance with Alberta and British Columbia employment legislation, human rights obligations, immigration considerations, health & safety requirements, and staff accommodation-related regulations.
• Establish and maintain HR governance frameworks, policies, and standards that reduce organizational risk and ensure consistent application across all properties and teams.
• Partner with external legal counsel as required to manage risk and complex cases.
• Ensure leaders are equipped to manage performance, conduct, and conflict effectively through coaching, tools, and clear expectations.

• Own Basecamp’s talent acquisition strategy across all functions and locations, ensuring the organization can attract and retain high-quality talent in competitive markets.
• Oversee high-volume and specialized hiring cycles, ensuring recruitment processes are efficient, consistent, and aligned with operational needs.
• Strengthen Basecamp/Everwild’s employer brand through recruitment marketing, partnerships, job fairs, and community engagement.
• Ensure recruitment processes, candidate experience, and hiring practices support long-term retention and performance.

• Own the design and governance of compensation structures, salary bands, job leveling, and progression frameworks across the organization.
• Evaluate and enhance benefits, wellness programs, and leave frameworks to ensure competitiveness and alignment with employee needs.
• Provide strategic oversight of HR systems (HRIS, payroll interfaces, reporting tools), ensuring data integrity, scalability, and…