Health Resource Representative; Hybrid; Casual Roster

Position: Health Resource Representative (Hybrid) - Casual Roster
The Calgary Board of Education (CBE) is the largest school board in western Canada with over 144,000 students and 16,000 employees. Our mission:
Each student, in keeping with their individual abilities and gifts, will complete high school with a foundation of learning necessary to thrive in life, work and continued learning. We pride ourselves in the values we hold. Students come first. Learning is our central purpose. Public education serves the common good. The CBE encourages an inclusive and equitable workplace, which supports our diverse student and employee community.

We encourage all applicants to join our dynamic, diverse, and collaborative culture and welcome applications from all qualified individuals.
When you apply to the CBE, you can feel good about serving our future leaders and contributing to student success.
Competition Info  Calendar:
This is a year-round position and is eligible to participate in the organization's Earned Days Off (EDO) program, providing additional scheduled time off from June to August in accordance with program guidelines
Salary: SA Grade F $33.12 - $43.06 per hour
FTE:
Casual
Position Description  Purpose  The purpose of this job is to provide confidential assistance to CBE employees requiring the support of the Employee Health Resource Centre (EHRC) and administering leaves of absence. They provide administrative support to the Health Advisors as employees navigate individual and concurrent leaves within CBE. This job serves as a point of contact, resource, and support to all Calgary Board of Education (CBE) employees to answer questions, respond to issues, and problem solve in accordance with all leaves of absences and procedures.

Health Resource Representatives administer sick leaves under 11 days, request medical follow up for long-term absences, provide information and connect employees to Homewood Health Resources, set up medical evaluations, process leaves of absences and calculate benefit costing as impacted with each leave. These services are provided through a working knowledge of CBE Administrative Regulations, CBE/Human Resources (HR) policies and procedures, and collective agreements, in addition to provincial and federal legislation.
Accountability  This job is accountable for:
Serving as the first point of contact to the EHRC clients in a professional, customer service oriented and diplomatic manner
Providing all administrative, clerical and data support to the Health Advisors
Effectively coordinating all administrative functions for sick leaves, long term disability (LTD), extended disability benefit (EDB), the Coordinated Assistance for Rehabilitation, Employee Family Assistance Program (EFAP) administrative duties and Workers’ Compensation Board (WCB) claims
Ensuring the accurate processing of employee HR data including: all leaves of absence including sick leaves of absence, modified hours, return to work and short and long term absences
Providing support and accurate information regarding specific details of the benefits plans as per collective agreements, entitlements and responsibilities to employees, supervisors and EHRC staff, Employee Contact Centre, Payroll Administration, Finance and external vendors
Working effectively in a positive and productive team environment, that is deadline sensitive and cross-functional, to provide accurate, efficient services to meet both legislated and mandated deadlines and the required outcomes of a highly variable work environment to internal and external stakeholders
Demonstrating an understanding of HR functions and resources including the proper management of personal health information in a confidential, tactful, and diplomatic manner
Transferring knowledge and skills to others, mentoring colleagues based on own expertise. Educating, training, and providing support to employees when applicable
This job must ensure a strict level of confidentiality in all HR and EHRC matters. This is done in compliance with the Access to Information and protection of Privacy (POPA) legislation and HR ethics.
Provides administrative support to the Health Advisors, Counsellors and/or the Manager, EHRC   Monitors all incoming medical documentation for timely referral to appropriate team member to enable early intervention. Keeps designated team member updated on employee status accurately and expediently. Notifies Health Advisor immediately of any issues where there is potential of injury to an individual or others and/or which may be political or…