Recruitment & Learning Coordinator

Do you thrive in connecting people with opportunities and supporting their professional growth? Do you excel in a fast-paced environment where collaboration and purpose-driven communication are key? The Alex is seeking a passionate and strategic Recruitment and Learning Coordinator to strengthen our hiring processes and enhance learning initiatives that empower our team and advance our mission.

Since 1973, The Alex has been a community-based, not-for-profit organization providing integrated primary health care, community support services, and housing-focused programs to individuals and families who experience barriers to accessing traditional health, housing, and social service systems. Services are grounded in principles of health equity, low-barrier access, trauma-informed practice, cultural safety, harm reduction, and person-centered care.

Reporting to the Human Resources Manager, the Recruitment and Learning Coordinator plays a pivotal role in supporting the full recruitment lifecycle and staff development initiatives at The Alex. This position is responsible for managing the Applicant Tracking System (ATS), developing recruitment materials, supporting hiring managers, and tracking key recruitment metrics to inform strategic decision-making. In addition, the role oversees the coordination and documentation of staff training and development activities, ensuring compliance with organizational standards and fostering a culture of continuous learning.

The ideal candidate is detail-oriented, tech-savvy, and passionate about creating efficient, inclusive, and engaging recruitment and learning experiences. This role requires strong collaboration with colleagues, hiring managers, and external stakeholders to ensure seamless processes and positive experiences for both candidates and staff.

This is a permanent, full-time position.

Recruitment Coordination & Compliance

• Administer and maintain the Applicant Tracking System (ATS) to ensure accurate tracking of candidate data and recruitment workflows.
• Coordinate candidate evaluation logistics by scheduling and conducting phone screenings, arranging interviews, and overseeing timely completion of background checks to support an efficient and compliant recruitment process.
• Develop and update standardized recruitment materials, including position descriptions, job postings, screening templates, interview guides, and onboarding documents.
• Collaborate with hiring managers to tailor recruitment packages to specific roles and departmental needs.
• Create and maintain user-friendly guides and resources to strengthen hiring manager capability and confidence.
• Manage Canada Summer Jobs application process, including submission and follow-up.
• Deliver training sessions and provide ongoing support to hiring managers on recruitment best practices, system navigation, and compliance requirements.
• Monitor and analyze key recruitment metrics (e.g., time-to-fill, employee retention, diversity indicators).
• Prepare regular reports and insights to support data-driven hiring decisions.
• Identify trends and recommend strategies to improve recruitment efficiency and effectiveness.
• Support wage survey requests by coordinating data collection and ensuring accurate reporting to external partners.
• Ensure compliance with data privacy regulations and internal recruitment policies.
• Troubleshoot and resolve system issues, coordinating with technical support as necessary.

Staff Learning & Development

• Maintain accurate electronic records of all staff training activities.
• Track participation in internal and third-party training programs.
• Support new hires and existing staff with training requirements and inquiries.
• Coordinate and support in-house training sessions, including logistics…