Experience Manager

Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.

The People Experience Manager brings people together through thoughtful programs that strengthen connection, celebrate achievements, and create meaningful moments across the employee experience—helping employees feel informed, included, and connected to CoolIT’s culture.

• Day 1 Coverage
  :
  Employer-paid comprehensive benefits, including dental, prescription drug, vision, paramedical coverage, and a $1,000 annual Health Spending Account.
• RRSP: 2% employer-sponsored contribution.
• Enjoy three weeks of vacation, six flex days, and a one-week paid company-wide holiday shutdown.
• $1,000 Annual professional development allowance to support your ongoing learning, skill development, and career growth.
• Dress for your day in a casual, professional environment.
• Work in a hybrid environment.

• Lead and execute employee experience programs that strengthen engagement, culture, recognition, communication, and connection across the organization.
• Manage and develop a team of employee experience and workplace support professionals, providing coaching, direction, and performance management for up to 8 direct reports.
• Partner with HR, Communications, Marketing, Office Coordinators, Executive Assistants, and business leaders to deliver consistent and impactful employee experiences across multiple locations.
• Plan and execute company-wide events, town halls, leadership meetings, employee celebrations, recognition programs, and key organizational milestones.
• Develop and coordinate employee communication initiatives that improve engagement, awareness, and alignment with company priorities.
• Support onboarding, integration activities, change initiatives, and other organization-wide programs that enhance the employee experience.
• Monitor employee feedback, engagement trends, and program effectiveness, recommending improvements that strengthen culture and employee satisfaction.
• Manage program budgets, vendor relationships, event logistics, and operational planning to ensure high-quality execution.
• Identify opportunities to improve people programs, processes, and employee touchpoints while fostering a positive, inclusive, and high-performing culture.

• Reporting to the VP, Human Resources, this role is responsible for coordinating and delivering employee experience initiatives across CoolIT.
• The position partners closely with HR, Communications, Marketing, Executive Assistants, Office Coordinators, and business leaders throughout the organization.
• This role supports employee engagement, internal communications, recognition programs, company events, culture initiatives, organizational milestones, and integration activities.
• Success in this role requires a highly organized, energetic, and people-focused leader who enjoys building relationships and creating memorable employee experiences.
• The ability to manage multiple priorities, work through ambiguity, and balance strategic planning with hands‑on execution is essential.

• Postsecondary education in Human Resources, Business Administration, Communications, Marketing, Event Management, or a related field, or an equivalent combination of education and experience.
• 5+ years of experience in employee experience, employee engagement, culture programs, internal communications, HR, events, or a related field.
• Previous people leadership experience, including coaching, development, and performance management of direct reports.
• Experience leading and executing company-wide events, employee engagement initiatives, or culture-building programs.
• Strong project management and…