Advisor, Processes & Solutions, People and Culture

Description

The Processes and Solutions team within People and Culture is currently seeking a Full-time Temporary Relief Advisor, Processes and Solutions for approximately 1 year.

The Processes and Solutions team is comprised of four main focus areas, three of which manage processes and transactions and provide advice related to the employee lifecycle: staff focus, academic focus and benefits focus. The team also includes the systems and analytics group and supports a continuous improvement function. The focus areas are responsible for the day-to-day operational and people-related transactions and are a key point of contact for reports-to-managers, employees and candidates/applicants.

Reporting to the Team Lead,
Processes and Solutions
, the Advisor will be responsible for ensuring accurate and timely action on processes and tasks related to the employee lifecycle. The position maintains a strong focus on customer service and continuous improvement and providing comprehensive and proactive support to the campus community for all staff groups.

The work requires managing competing interests with satisfactory outcomes for all, including high need for accuracy and attention to detail, numerous conflicting deadlines, and continuously shifting priorities. Significant cross-functional teamwork and communication is required with Human Resources staff, employees and managers across the university community.

Summary of Key Responsibilities (job functions include but are not limited to):

• Approve and finalize hires in People Soft HCM through system tools and manual entry
• Maintain data integrity for personal and hire information, query management and daily processes
• Review and enter international worker documentation
• Advise on standard practices and associated practices involving collective agreements as it relates to recruitment
• Review Job Opening Requests and submit job postings to careers website
• Prepare offer letters in consultation with hiring manager
• Respond to questions and issues raised regarding recruitment and hiring; investigates and verifies information; informs other interested parties and provides feedback to employees and other university stakeholders on employee specific situations and business processes.
• Provide knowledge, advice, and guidance on recruiting, hiring and onboarding processes to employees, managers, People and Culture staff and other university stakeholders
• Process employee job changes (online and manual)
• Create employment verification letters
• Ensure accurate enrolment/ of health, dental, insurance, pension and other related employee coverages in People Soft
• Participate in the administration of various annual HR processes such as the annual allocation of Flexible Spending Accounts

Qualifications / Requirements:

• Post secondary education in a related field (eg. Human Resources, Business Administration)
• Two to three years of recent, related experience
• An equivalent combination of education and experience may be considered
• Proven organizational and time management skills are required, with the ability to prioritize to meet deadlines, set priorities, manage competing deadlines, and meet commitments.
• Strong attention to detail and demonstrated analytical and problem-solving skills are essential to deal with issues and concerns.
• High degree of initiative, requiring minimal supervision
• A commitment to learning, variety in work and working to get the job done
• Experience working in a unionized and post-secondary environment is an asset.
• Ability to function independently and also as part of a team.
• Excellent communication and customer service skills, both written and verbal
  
  Strong interpersonal skills, with the ability to build effective working relationship and collaborate with internal and external clients
• Strong proficiency with Word, Excel, People Soft or other HRIS

Final date to receive applications: October 20, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is classified in the Professional Career Band, Level 1 of the Management and Professional Staff Career Framework.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked…