Solution Architect, Life Sciences

Overview   About Kinaxis  Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. We’re serious about your career growth and professional development because People matter axis started in 1984 as a team of three engineers and has grown into a global organization with over 2000 employees and a brand-new HQ in Kanata North in Ottawa.

As one of Canada’s Top Employers, we partner with customers and employees to solve some of the biggest challenges facing supply chains today. We power the world’s supply chains to preserve resources and enrich the human experience as a global leader in end-to-end supply chain management, with more than 40,000 users in over 100 countries. We are expanding our team to continue innovating and supporting our customers.
Location  Ottawa and Toronto, Canada - Hybrid;
Other Canadian locations - Remote

About

The Role  The Solution Architect is a leader with extensive SME experience in complex technical supply chain management product knowledge. You will bridge product gaps and support a combined professional team of solution consultants who drive change in the product, and developers who integrate the change requirements into the product. You will work in close collaboration with product management, deployment teams, and clients to refine the designed solutions to arrive at a final deployable product before going to market.

The goal is for the customer to fully integrate the product into their business operations model and for Kinaxis to experience increased product adoption and revenue. All documentation and operational changes produced by the team will be tied to the product and used across the organization. The Professional Services team will be the largest consumer of what this team deploys to support clients in integrating the product into their supply chain management.

Vacancy Status  This is an existing job vacancy.

What you will do   Support Industry templates from Strategic Planning to Development/Execution and all stages of deployments from Early Adoption through Growth.
Engage with customers from an industry perspective, capture feedback on the product, and communicate feedback to the PM and Engineering teams.
Be accountable for solution design, refine process flows, create user stories and test scripts, and define the overall data flow for the program.
Lead the team of consultants on the solution development team to ensure the product meets customer business needs.
Engage with multiple stakeholders to ensure PS and partners are ready to deploy the product through the life cycle; provide input to Training and Enablement on both Sales and Deployment enablement.
Own outcomes and customer expectations for our Industry solutions.
Identify opportunities to accelerate the SDLC through innovative use of AI or other tooling while upholding architecture consistency, secure design, and code-quality standards.
Review AI-generated code for correctness, architectural fit, integration risk, and edge-case support with a growth mindset.

What we are looking for   Bachelor’s degree in a related field.
7-10 years of related experience in the supply chain management software industry.
Experience in Life Sciences, Pharmaceuticals, and Med-Tech market segments is a must.
Adept at influencing without direct authority.
Subject matter expert in supply chain concepts and best practices with deep experience in supply chain solutions (e.g., Rapid Response, Oracle, Blue Yonder).
Ability to lead and coach a team of seasoned professionals and multiple stakeholders through complex projects.
Technical leadership in data integration, data management, system configuration, and deployment for supply chain software implementations.
Experience building collaborative relationships and credibility within the organization, industry, and external networks.
Articulate communicator with the ability to lead facilitation and present to diverse audiences.
Skilled in building new products and solutions.
Experience supporting rapid innovation during delivery of new BBP products to early adopters during…