IT Help Desk Technician Position

Launch your IT career as a Help Desk Technician in Calgary, enriching your skills in an on-site setting. This full-time seasonal position offers growth through practical IT support experience.

You will engage in hardware and software troubleshooting, gain insights into network operations, and enhance your customer service skills. Working within a supportive non-profit organization, you'll learn how technology facilitates essential community services. Expect effective mentorship and a collaborative atmosphere to empower your learning journey.

Key Responsibilities:

• Handle IT support requests and log them promptly

• Perform troubleshooting for user issues and Windows OS

• Assist with Office 365 and various productivity applications

• Provide hands-on support for different hardware devices

• Document processes and solutions for team efficiency

Requirements:

• Enrollment in a computer science or IT program

• Familiarity with Microsoft technologies and troubleshooting

• Interest in certifications such as CompTIA or Microsoft

• Excellent communication and problem-resolution skills

• Team-oriented and community-focused mindset

Build a solid foundation for your IT future while supporting local initiatives through this exciting role.
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