Job Description & How to Apply Below
You will engage in hardware and software troubleshooting, gain insights into network operations, and enhance your customer service skills. Working within a supportive non-profit organization, you'll learn how technology facilitates essential community services. Expect effective mentorship and a collaborative atmosphere to empower your learning journey.
Key Responsibilities:
• Handle IT support requests and log them promptly
• Perform troubleshooting for user issues and Windows OS
• Assist with Office 365 and various productivity applications
• Provide hands-on support for different hardware devices
• Document processes and solutions for team efficiency
Requirements:
• Enrollment in a computer science or IT program
• Familiarity with Microsoft technologies and troubleshooting
• Interest in certifications such as CompTIA or Microsoft
• Excellent communication and problem-resolution skills
• Team-oriented and community-focused mindset
Build a solid foundation for your IT future while supporting local initiatives through this exciting role.
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