IT Support Technician

Position: IT Support Technician at AGAT Laboratories
Join AGAT Laboratories as an IT Support Technician, specializing in Microsoft 365 administration and end-user support. Engage in network infrastructure tasks while enhancing cybersecurity awareness initiatives.

In this dynamic role, you will provide first and second-level IT support across multiple locations. Your responsibilities include troubleshooting technical issues for various devices, managing Microsoft 365 accounts, and facilitating network installations. Collaboration with internal IT teams is key to enhancing user experiences and maintaining system integrity.

Key Responsibilities:

• Provide technical support for desktops, laptops, and mobile devices

• Manage Microsoft 365 user accounts and licensing

• Install and document Ethernet cabling at AGAT facilities

• Support cybersecurity initiatives and monitor alerts

• Assist with IT projects and system migrations

Requirements:

• 2–5 years of IT support experience

• Knowledge of Microsoft 365 and Exchange Online

• Strong troubleshooting and communication skills

• Valid driver’s license for travel between locations

• Ability to lift up to 50 lbs and work flexible hours

Bring your IT expertise in support, administration, and infrastructure to AGAT Laboratories.
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