IT Support Summer Analyst at Bethany

Advance your IT career this summer as a Support Analyst at Bethany in Calgary. This position offers practical experience and valuable insights into IT operations.

Bethany is seeking a Summer IT Support Analyst for an 8-week casual position. Ideal candidates aged 18 to 30 will gain hands-on experience supporting essential IT services across multiple sites. Working under the guidance of the Infrastructure and Technology Manager, the role provides a unique chance to improve the lives of residents through technological support.

Key Responsibilities:

• Answer first-level IT support requests via email and phone

• Install required software and image PCs for deployment

• Accurately log issues and track call activity

• Monitor and follow-up on problem resolution status

• Stay current with the technical environment changes

Requirements:

• Age requirement of 18 to 30 at start of the position

• Eligibility to work under provincial laws

• Excellent observation and communication skills

• Strong analytical and problem-solving capabilities

• Commitment to the values of not-for-profit and seniors care

Kick-start your IT career and contribute positively to the community with Bethany this summer.
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