About the Opportunity We’re looking for a Director of Dev Ops with a passion for learning, a kind heart, a positive attitude, and a great sense of humor to join our growing team.
In this role, you will lead Dev Ops strategy, cloud infrastructure, reliability, automation, and platform operations for a SaaS engineering organization.
You will mentor the Dev Ops team, drive best practices across AWS-first infrastructure, CI/CD, observability, incident response, security, and cost optimization, and partner closely with Engineering, Product, Security, Data, QA, executive leadership, and key vendors to improve system resilience, developer productivity, and delivery efficiency.
The Director of Dev Ops will be a key player on an incredible team as we execute our mission to help local governments and school districts take the next step from good to great.
Key Responsibilities:
Lead Dev Ops Strategy and Team Execution :
Define and champion the Dev Ops vision, operating model, roadmap, and priorities for a SaaS engineering organization of approximately 80 engineers.
Own Cloud Infrastructure Strategy and Cost Optimization :
Lead AWS-first cloud strategy while managing Azure and Google Cloud usage, driving consolidation, governance, cost visibility, and Fin Ops accountability.
Drive Reliability, Observability, and Production Operations :
Strengthen SRE practices, incident response, on-call operations, observability, alerting, postmortems, and reliability metrics across production systems.
Advance Infrastructure Automation and Developer Enablement :
Improve infrastructure-as-code, CI/CD, deployment automation, environment management, self-service tooling, and developer productivity.
Champion Secure, AI-Enabled Dev Ops Practices :
Evaluate and adopt AI-enabled tools and modern automation practices to improve infrastructure reviews, incident triage, documentation, CI/CD, and operational workflows with appropriate guardrails Manage Strategic Platforms, Vendors, and Partnerships :
Own key vendor relationships and platform decisions across AWS, Datadog, Databricks, and other cloud, observability, security, and developer tooling providers.
Build and Develop a High-Leverage Dev Ops Team :
Lead hiring, mentoring, performance management, budgeting, and organizational planning for a team responsible for cloud infrastructure, reliability, automation, and platform operations.
Critical Skills/
Experience:
Proven experience leading and scaling Dev Ops, platform, infrastructure, or SRE teams in a SaaS environment Deep AWS infrastructure expertise, including architecture, governance, security, networking, compute, storage, and cost management.
Strong Fin Ops experience, including cloud cost visibility, forecasting, optimization, and engineering cost accountability Strong observability and production operations experience, including Datadog or similar platforms, logging, metrics, tracing, alerting, incident response, and MTTR reduction Hands-on experience with infrastructure-as-code, CI/CD, deployment automation, environment management, secret management, and cloud policy controls.
Strong SRE and operational excellence track record, owning KPIs for reliability, uptime, and security remediation, with expertise in incident response.
Experience evaluating, implementing, and governing strategic third-party platforms across cloud, observability, data, security, and developer tooling Working knowledge of AI-enabled engineering or Dev Ops workflows, including automation, infrastructure review, incident triage, documentation, or CI/CD improvement Excellent communication skills, proven ability to collaborate with executives, manage critical vendor relationships, and mentor engineers across career paths.
Strong people leadership skills, including hiring, mentoring senior ICs, developing technical leaders, managing performance, and leading teams through growth and change Technical Depth Across Core Platforms:
Deep cloud infrastructure leadership across AWS, with working familiarity across Azure and Google Cloud environments Strong Fin Ops mindset with experience consolidating cloud usage, improving cost visibility, and driving accountability for…
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