Infrastructure Specialist

A Taleo client is in need of a part‑time (3 days a week) contractor to support their IT infrastructure activities. This role will be working at a level 2 and 3 level support, mostly focused on network activities.

• Manage core infrastructure like Active Directory, DNS, DHCP, Hyper‑V clusters, virtual machines, switches, firewalls and other networking and communication equipment.
• Data protection and retention for on‑premises and other cloud systems.
• Work with IT Manager to build, operate and maintain IT infrastructure and enhance security.
• Manage transition of systems and services from on‑premises environments to the cloud.
• Proactively tune and monitor IT services for availability and optimum performance.
• Administer and manage hybrid email systems, archiving and secure email gateways.
• Capacity planning and asset life‑cycle management of all IT assets.
• Meet with IT management, other team members and business stakeholders to discuss new system requirements, specifications, and timelines.
• Effectively communicate relevant IT‑related information to IT management/business and handle other confidential/sensitive information tactfully.
• Take ownership of escalations and provide Tier3 support until resolution.
• Research and provide feasible solutions that align with the company’s business goals.
• Challenge legacy practices and continuously strive for improvement, innovation, and cost reductions.
• Ensure processes, diagrams and documentation are up to date.
• Perform any other duties as assigned or required.

• A punctual and reliable team player with a people‑first approach who prioritizes honesty, ethics, and integrity.
• Strong understanding of how a large, geographically dispersed enterprise works to provide stability and reliability to the business.
• Strong networking skills (TCP/IP, DNS, DHCP, PXE), Fortinet/Palo Alto firewalls, HP/Aruba switching, VPLS, routing, VPN, access lists, etc.
• Experience in system administration, managing Microsoft Windows Server
  2019 or higher, basic Linux, Remote Desktop Services, and enterprise Windows imaging and deployment.
• Experience in SAN and associated technologies (Fiber Channel, iSCSI) and storage provisioning.
• Knowledge of Active Directory, DNS, DHCP, GPO, DFS, replication, Power Shell, and Windows updates.
• Managing Microsoft Exchange
  2016, Exchange Online email archiving and e‑discovery.
• Administration of collaborative services like SharePoint and unified communications like MSTeams.
• Experience with VOIP phone systems, iOS devices, and mobile device management.
• Cloud transitioning and management experience (Office
  365 or others).
• Experience in managing end‑user protection and security.