In-Person IT Desktop Analyst

Position: In-Person IT Desktop Analyst Role
Develop your career as an IT Desktop Analyst with West Jet, focusing on technical support and collaboration five days a week. Troubleshoot and resolve desktop, network, and mobile device issues in a dynamic environment.

This in-person role requires proven desktop support expertise and collaboration with users. Key responsibilities include installing and maintaining hardware, troubleshooting networking problems, and providing user training. You’ll ensure seamless connectivity using diverse systems while adhering to security policies and performing system maintenance regularly.

Key Responsibilities:

• Install and configure desktop and laptop systems

• Diagnose hardware and software issues promptly

• Monitor and maintain network connectivity effectively

• Support mobile devices, including setup and troubleshooting

• Provide user support via phone, email, and in-person

Requirements:

• Bachelor’s degree in IT or related field

• Experience with Windows, macOS, and Linux

• Certified in CompTIA A+ or similar preferred

• Strong problem-solving and communication skills

• Flexibility for varying shift schedules required

Support users as a valued IT Desktop Analyst at West Jet while enhancing your technical skills and collaboration.
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