L2​/L3 Network Support Lead

Join a large-scale infrastructure support team as a Network Support Lead (L2/L3) in Calgary.

Your role will emphasize technical expertise and clear communication within a dynamic enterprise environment.
In this client-facing position, you will provide L2/L3 network support, act as a lead resource for escalations, and collaborate with onsite and global teams. With a focus on enterprise infrastructure, your responsibilities will include troubleshooting critical issues and maintaining network stability across about 20,000 devices, while guiding the Network Operations Center (NOC) team.

Key Responsibilities:

• Provide L2/L3 support for network issues

• Act as a primary resource for escalations

• Collaborate closely with the onsite team in Calgary

• Troubleshoot critical business-impacting issues

• Support enterprise network infrastructure stability
Requirements:

• Expertise in routing and switching (Cisco preferred)

• Experience in large-scale network environments

• Strong client-facing communication skills

• Familiarity with NOC operations and global infrastructures

• Ability to work onsite in Calgary full-time
Utilize your L2/L3 network expertise to enhance enterprise solutions while thriving in a collaborative support environment.
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