Manager, Technology

The Canadian Centre of Recovery Excellence (CoRE) is a trailblazing Crown corporation backed by the Government of Alberta, dedicated to transforming the recovery journey for individuals facing mental illness and addiction. By providing decision-makers with cutting‑edge data, evidence, and actionable insights, CoRE paves the way for impactful recovery solutions.

Through groundbreaking research, world‑class data and analytics, expert guidance, and strong collaborations, CoRE is driving meaningful change at every level of the system. With an unwavering commitment to real‑world results, CoRE is not just supporting recovery — it’s shaping a brighter future for all Albertans.

As a trusted advisor to governments, healthcare professionals, and global leaders, CoRE empowers communities to deliver recovery‑focused mental health and addiction services that truly make a difference.

The Manager, Technology is responsible for overseeing the day‑to‑day operation of CoRE’s technology environment, ensuring reliable, secure, and accountable services that support data integration, analytics, research, and corporate digital environments. This role provides people leadership and builds technology team capacity by establishing clear priorities, performance expectations, and effective ways of working as capabilities evolve. Through strong planning, coordination, and collaboration with Data Intelligence, Privacy, Data Governance, Research, and Technology partners, the role translates strategic priorities into executable workplans, ensures alignment with public‑sector governance and privacy requirements, and manages operational risks while supporting service continuity and organizational outcomes.

Oversee day‑to‑day operation of CoRE’s technology environment, ensuring systems and services are reliable, secure, and responsive to organizational needs.

Ensure effective support for cloud platforms, data environments, networks, identity systems, and end‑user technologies.

Monitor service performance, incidents, and risks; ensure timely resolution and appropriate escalation when required.

Align operational practices with public‑sector expectations for security, privacy, and accountability.

Provide leadership and support for the technology team, with a focus on building team capacity and establishing clear roles and ways of working as capabilities evolve.

Set clear expectations, priorities, and performance standards for team members.

Support workload planning, resource allocation, and sequencing of work across competing demands.

Foster a collaborative, learning‑oriented team culture that values reliability, continuous improvement, and professional development.

Translate data strategy and organizational priorities into executable integration workplans.

Work in close coordination with Data Intelligence, Technology, and other internal partners to ensure the necessary infrastructure, systems, services, and tools are available.

Provide technical leadership and direction to the Technology team to achieve the platform roadmap complete with supporting services and requisite infrastructure. Ensure platform standards; security, identity, and access services; endpoint tooling; and reliability and availability are considered and deployed.

Coordinate with Technology, Privacy, Data Governance, and Research teams to align integration activities with internal approvals, standards, and timelines.

Partner with Privacy and Data Governance teams to ensure proper design and deployment of various technology controls including IAM/RBAC enablement, logging/monitoring, secure configuration baselines, change management, incident response, audit support, etc.

Oversee various operational technology services (e.g., incident response, escalation, change management, etc.), vendor/contract management, operational KPIs (e.g., uptime, response times, etc.), and business continuity / disaster recovery coordination.

Provide input into data integration roadmaps, resourcing needs, and delivery timelines.

Ensure data integration…