Systems Operation Analyst

Systems Analyst – Core Technology Team

The Systems Analyst – Core Technology Team is an advanced, specialized technical role requiring an exceptional range of skills across modern endpoints, public cloud infrastructure, advanced virtualization, and core networking. Reporting directly to the Senior Manager, IT Operations, this position is built for a highly capable technician who possesses deep expertise across distinct technical domains, allowing them to seamlessly manage and troubleshoot everything from desktop software packages to complex network routing and public cloud fabrics.

• Monitoring, troubleshooting, and maintaining performance across core network routing, perimeter firewalls, and multi-platform cloud ecosystems (Azure, AWS, GCP).
• Ensuring the stability and optimization of advanced virtual machine environments, spanning traditional hypervisors and modern Hyper‑Converged Infrastructure (HCI).
• Acting as the primary technical engine for modern workplace services, leveraging Microsoft Intune and the full Microsoft 365 suite to manage silent application packaging, device compliance, and multi‑OS enterprise endpoint life cycles.

Minimum 5+ years of deep, hands‑on engineering experience spanning advanced network administration, cloud infrastructure engineering, and enterprise‑scale desktop management.

• Networking & Firewalls:
  Advanced technical expertise in configuring, optimizing, and maintaining core networking protocols, enterprise perimeter firewalls, and hybrid cloud network routing fabrics.
• Cloud & Virtualization:
  Proven track record ensuring the seamless scaling, stability, and administration of enterprise virtualization layers (VMs, host clusters, HCI platforms) alongside public cloud architectures within Azure, AWS, or GCP.
• M365 & MDM:
  Extensive, deep technical command over the comprehensive Microsoft 365 ecosystem and Microsoft Intune to orchestrate advanced software packaging, rigorous device compliance baselines, and complex multi‑OS enterprise endpoint life cycles.
• Escalation Support:
  Demonstrated experience serving as a Tier3 escalation engineer, resolving deep‑seeded, systemic infrastructure failures within a structured Service Desk or TSC environment.
• Automation:
  Proficiency in architecting and deploying production‑grade Power Shell, Bash, or Python scripts to automate complex infrastructure provisioning, system configurations, or routine administrative routines.

Reason for Vacancy:
New Position

Salary:
The target hiring salary range for this position is $90,000–$105,000. This range is not a guarantee of compensation. Final placement within the range depends on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity.