Network Security Engineer- MFT and Globalscape EFT
Job Description & How to Apply Below
We are seeking a skilled Network Security Engineer with strong expertise in Globalscape EFT and Managed File Transfer (MFT) environments. The ideal candidate will have hands-on experience with secure file transfer protocols, system configurations, and incident management in high-availability environments.
Key Responsibilities- Manage and support Globalscape EFT / MFT environments and SFTP tools
- Configure and maintain file transfer protocols: SFTP, FTP, FTPS, HTTPS
- Perform account creation, event rule configuration, connection profiles, and key pair setup
- Handle P1 & P2 incidents, troubleshoot issues, and ensure SLA adherence
- Work on DMZ, RAM, and AWE configurations for secure file transfers
- Support and manage High Availability (HA) servers and RAM agents
- Perform encryption/decryption activities, SSL configuration, and permission group setups
- Monitor and resolve tickets independently with minimal escalations
- Diagnose root causes and provide permanent fixes for recurring issues
- Execute scripts (Unix / Power Shell) integrated with file transfer processes
- Collaborate with stakeholders and provide timely updates on incidents
- Participate in on-call support rotation and critical incident handling
- Strong experience with Globalscape EFT (v7 & v8) and Managed File Transfer (MFT)
- Proficiency in SFTP tools and file transfer technologies
- Solid understanding of networking concepts and secure transfer protocols (DMZ, RAM, AWE configurations)
- Experience with High Availability (HA) environments
- Knowledge of SSL setup and encryption mechanisms
- Experience in incident management (P1/P2) with strict SLA adherence
- Knowledge of Unix and Power Shell scripting
- Familiarity with tools like Putty, WinSCP, File Zilla
- Strong troubleshooting, analytical, and problem-solving skills
- Ability to work independently during critical incidents
- Excellent verbal and written communication skills
- Exposure to Cyber Security / Managed Security Services (MSS)
- Experience with Windows Server environments
- Automation in file transfer workflows
- Prior experience working in 24x7 support models
- Strong ownership and accountability
- Ability to work under pressure in a fast-paced environment
- Proactive approach to incident resolution and process improvement
- Team collaboration with minimal supervision
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