Senior Data Engineer Campaign Operations

Position: Senior Data Engineer for Campaign Operations
Become a Senior Data & Analytics Engineer with TELUS, driving impactful campaigns in the Proactive Assurance Team. Your analytical prowess will transform data into actionable insights for customer interactions.

As part of a high-performing team, you'll oversee day-to-day operations related to proactive messaging campaigns. Your focus will lie in optimizing the orchestration of these campaigns while utilizing data to inform strategic decisions that enhance the customer experience in Canada.

Key Responsibilities:

• Manage proactive campaign operations and message delivery

• Drive enhancements in digital customer engagement methods

• Lead analytics dashboard development and maintenance

• Prepare and clean data for visualization through engineering solutions

• Work with Data Science on AI/ML initiatives for network improvements

Requirements:

• Advanced proficiency in data analysis and visualization platforms

• Strong command of SQL and experience with spatial databases

• Expertise in programming languages, particularly Python

• Solid understanding of telecom systems and data architecture

• Advanced degree in relevant data science field

Contribute your data skills to optimize TELUS's proactive customer solutions and operational success.
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