Senior Manager in Operations Analytics at WestJet

Join West Jet as a Senior Manager for Operations Performance Analytics. Spearhead data-driven strategies to enhance airline reliability and operational efficiency across the network.

This senior leadership role focuses on advancing operational analytics, enabling data-informed decision-making. You will lead initiatives to diagnose operational challenges and translate insights into strategic recommendations for enhanced performance metrics. Collaborating with various departments, your work will directly impact guest experiences and overall operational resilience at West Jet.

Key Responsibilities:

• Oversee development of operational scorecards and dashboards

• Present performance insights to senior management regularly

• Investigate operational disruptions and service metrics

• Conduct strategic analysis for operational improvements

• Lead a high-performing analytics team dedicated to excellence

Requirements:

• 8-12+ years of experience in analytics or data-driven roles

• Proven track record in leading analytics teams

• Expertise in building reporting frameworks

• Strong proficiency in SQL, Python or related tools

• Familiarity with airline data systems is an asset

Harness your data-driven approach to transform West Jet's operations and elevate guest satisfaction.
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