Modern Systems Analyst

About The Role

We’re a close‑knit, high‑trust team that moves fast and counts on each other to deliver. We’re passionate problem solvers who lead with quality, not just in what we build, but in how we work together and with our clients. We value diverse backgrounds and experiences, because the best solutions come from teams that don’t all think the same way.

Modern Workplace & AI Solutions Specialist — In this role, you’ll focus on end‑to‑end Microsoft Copilot enablement, AI‑driven productivity, and secure collaboration, working closely with clients to assess readiness, design solutions, and support adoption. You’ll play a key role in translating modern workplace and AI capabilities into practical, real‑world improvements for how teams work day‑to‑day. Beyond feature enablement, this role is responsible for preparing tenants for AI safely;

ensuring identity, security, data governance, and audit controls are in place before Copilot is deployed.

• Partner with clients to understand current work patterns and identify opportunities for AI‑driven productivity and collaboration improvements.
• Design and deliver modern workplace solutions that balance Copilot enablement, automation, governance, and security.
• Support Microsoft Copilot readiness, rollout, and adoption, including identifying high‑value use cases and guiding responsible AI usage.
• Lead Copilot readiness assessments, including identity hardening, data oversharing analysis, OAuth app risk review, and security posture validation.
• Validate and remediate prerequisites across Entra , Microsoft Defender, and Microsoft Purview to ensure Copilot inherits a secure and governed environment.
• Execute Copilot pilot programs, including user selection, license assignment, success criteria definition, and go/no‑go decisioning.
• Implement workflow and process improvements using Power Automate, Copilot Studio, and Microsoft 365 tools.
• Advise clients on governance, compliance, and security considerations (e.g., Microsoft Purview, identity, data protection) in AI‑enabled environments.
• Apply modern work platform expertise across SharePoint, Teams, and One Drive to design secure collaboration models.
• Validate Copilot behavior through real‑world prompt testing, “should‑not‑see” scenarios, and audit log analysis.
• Deliver training, enablement sessions, and hands‑on support to help users confidently adopt modern work and AI solutions.
• Develop role‑based Copilot training materials, prompt frameworks, and pilot feedback loops that translate AI capability into measurable productivity gains.
• Collaborate with internal delivery teams to ensure high‑quality, end‑to‑end client outcomes.
• Contribute to repeatable Copilot rollout frameworks, readiness playbooks, and defensible client deliverables aligned to Microsoft guidance.

• 5+ years of experience in a client‑facing role focused on Microsoft modern workplace or cloud solutions.
• Strong experience with Microsoft 365, with exposure to Microsoft Copilot, AI productivity tools, or AI enablement initiatives.
• Practical understanding of how AI, automation, and modern collaboration tools improve business workflows.
• Hands‑on experience preparing Microsoft 365 tenants for Copilot, including security hardening, governance configuration, and readiness validation.
• Hands‑on knowledge of modern work workloads (SharePoint, Teams, One Drive), including permissions, sharing patterns, and information architecture.
• Experience supporting or advising on governance, compliance, and security within Microsoft 365 environments.
• Working knowledge of Entra l Access, Defender XDR, Defender for Cloud Apps (OAuth governance), and Microsoft Purview (Audit, Labels, DLP).
• Comfortable working across multiple client engagements in a fast‑paced consulting environment.
• Strong communication skills, with the ability to explain AI and modern work concepts to both technical and non‑technical audiences.

• Competitive salary and benefits package.
• Opportunity to join a growing dynamic team.
• Career advancement and professional development opportunities.
• Work with cutting‑edge technologies and industry‑leading clients.