Cloud Solutions Analyst

Salary Range: $70,000.00 To $81,000.00 Annually

Job Title: Cloud Solutions Analyst

Vacancies: This posting is for (1) current vacancy

Location: Toronto, ON | Vancouver, BC | Ottawa, ON | Calgary, AB | Halifax, NS | St John's, NL | Kelowna, BC | Prince George, BC Detailed office location information can be found by visiting

Work Model: Hybrid Work Model

Salary Band: 6 ($70,000 - $81,000 CAD)

The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, provide a caring support system for everyone affected by cancer and advocate to governments to create a healthier future for all.

Reporting to the Manager, Cloud Solutions, the Cloud Solutions Analyst provides operational support, planning and engineering for CCS’s Microsoft 365 and Azure cloud environments. This role supports and enhances cloud-based collaboration, automation and AI-driven solutions by leveraging Microsoft 365, Azure, Power Platform and Copilot technologies. The analyst contributes to continuous improvement through automation, low-code solutions and responsible adoption of AI tools to improve efficiency, reliability and user experience.

• Administer Azure cloud services and infrastructure, including identity, access and security controls
• Develop, implement and support organizational Microsoft Teams and SharePoint team sites
• Configure and support selected SaaS platforms, including tenant configuration, integrations, access controls and ongoing operational support
• Design, build and maintain workflow automations using Power Automate to streamline business processes and reduce manual effort
• Integrate Power Automate flows with SharePoint, Teams, Forms, Outlook and third‑party systems where applicable
• Build and enhance Power Apps (Canvas and basic Model Driven) solutions for internal teams
• Apply best practices for automation governance, error handling, documentation and performance optimization
• Assist with testing, deployment and lifecycle management of automation solutions
• Support adoption of Microsoft Copilot across Microsoft 365 applications (SharePoint, Teams, Outlook, Word, Excel, etc.)
• Assist in creating, configuring and maintaining Copilot Studio agents, including knowledge source configuration, topic design, conversation flows, basic integrations and troubleshooting
• Demonstrate basic AI and Agentic AI knowledge, promote best practices, responsible AI principles, data privacy and security considerations
• Collaborate with stakeholders to identify safe and valuable AI use cases
• Support documentation and user guidance for Copilot and AI‑enabled tools
• Provide technical support for Microsoft core business applications and cloud services
• Analyze and resolve user issues related to:
  SharePoint Online, One Drive, Exchange Online, Microsoft Teams, Microsoft Forms, Power Apps, Power Automate, Power BI, Microsoft Dynamics and other Microsoft services
• Resolve assigned incidents, service requests and change requests; act as an escalation point for complex Microsoft 365 issues
• Proactively monitor systems, identify issues and troubleshoot in a timely manner
• Adhere to technical standards, policies, best practices and organizational change management processes
• Identify technology enhancements that improve system reliability, security and user experience
• Create and maintain clear, concise technical and end‑user documentation for automation, AI and cloud solutions
• Provide advice, knowledge sharing and informal training to peers on Microsoft 365, Power Platform and Copilot tools
• Contribute to cloud, automation and AI‑related projects as part of the broader Digital Strategy and Technology business unit
• Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued and heard across all aspects of their identity
• Other duties as assigned

• Bachelor’s degree in an area of specialty or equal certifications
• Minimum 3 years of hands‑on experience with Microsoft 365 (SharePoint, One Drive,…