Manager, Infrastructure & Client Services

Role Overview

Trans Mountain Corporation is seeking a Manager, Infrastructure & Client Services to join our dynamic team. In this position, you will play a key role in deploying, maintaining, and evolving core technology platforms and information assets to meet all operating requirements, while delivering unsurpassed end-user technology support.

Key responsibilities include modernizing core infrastructure, identifying and prioritizing improvement opportunities, providing overall leadership to the Infrastructure and Client Services teams, and ensuring an unsurpassed customer experience.

We are looking for a collaborative, motivated, and values-driven individual who is a supportive and collaborative leader with strong people management skills, excellent communication skills, and a commitment to inclusive practices.

• Post-secondary education in Information technology, computing science or computer engineering, or related discipline
• A minimum of 10 years progressive experience, with at least 3+ years in a people management or senior supervisory role with accountability for team performance and delivery
• Core infrastructure expertise, including networks, servers, operating systems, architecture, storage, cloud, and operational technology (OT)
• Working knowledge of ITIL principles and the ability to apply ITIL practices effectively
• Experience with Microsoft technologies, including M365, Azure, Active Directory, Windows, and Windows Server
• Experience with Service Now and reporting tools
• Familiarity with Tanium
• Experience supporting Service Desk and deskside operations
• Knowledge of project delivery methodologies and frameworks
• Experience with disaster recovery and business continuity planning, testing, and execution

• Valuable experience providing opportunity for professional development and career advancement
• Competitive compensation
• Comprehensive benefits programs including flexible benefits, pension and savings plans
• A place to share a sense of purpose and build relationships
• Meaningful work that makes a difference
• An opportunity within the Canadian energy industry