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Senior Manager, Operations Analytics at WestJet

Job in Calgary, Alberta, D3J, Canada
Listing for: Westjet-Airline
Full Time position
Listed on 2026-06-19
Job specializations:
  • IT/Tech
    Data Science Manager, Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
Position: Senior Manager, Operations Analytics at WestJet )

Overview

Elevate operational performance at West Jet as a Senior Manager of Operations Performance Analytics. Drive data analytics initiatives to enhance airline efficiency and guest experiences across operations. As a crucial senior leader, you will oversee the development of advanced analytics and performance insights.

Responsibilities
  • Develop operational scorecards and dashboards for performance visibility
  • Present insights to senior leaders and executives monthly
  • Analyze operational disruptions and diagnose service failures
  • Lead strategic analysis for enhanced network construction
  • Build and manage a high-performing analytics team
Qualifications
  • 8‑12+ years in analytics or operational performance roles
  • Proven experience leading analytics teams
  • Expertise in performance reporting frameworks
  • Solid skills in SQL, Python, or similar tools
  • Familiarity with airline operational systems is desirable

Improve operational efficiency and improve guest experiences through data-driven insights at West Jet.

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Position Requirements
10+ Years work experience
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