Information Technology Support Assistant

Take on the role of Information Technology Support Assistant within a school setting, dedicated to troubleshooting and resolving networking issues for users. Your technical knowledge will be vital in ensuring seamless experiences for all users.

A secondary school diploma is necessary for this IT support role, where you will work in an educational institution. Your expertise will cover a range of tasks from overseeing computer system performance to providing training and advice for users. You will be responsible for maintaining a log of problems and solutions while managing incidents efficiently.

Key Responsibilities:

• Access management for computer networks

• Report on computer systems and network performance

• Consult manuals to find solutions for users

• Supervise fellow technical support staff

• Provide comprehensive customer service to users

Requirements:

• Secondary school graduation certificate

• 7 months to under 1 year of experience

• Knowledge of desktop applications and servers

• Excellent interpersonal skills and communication

• Willingness to manage repetitive tasks

Enhance user experiences and maintain network functionality in this vital educational role.
#J-18808-Ljbffr