IT Managed Services Coordinator
Job in
Calgary, Alberta, D3J, Canada
Listed on 2026-06-21
Listing for:
City of Calgary
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Business Analyst, IT Infrastructure
Job Description & How to Apply Below
Elevate your career with the City of Calgary as an IT Managed Services Coordinator. This role focuses on client issue resolution, IT process guidance, and performance management across services.
The City values equity, diversity, and inclusion, encouraging applications from underrepresented groups. As a Managed Services Coordinator, you will oversee contractor performance, mentor IT staff, and utilize your technical expertise to enhance the security of the City’s IT infrastructure. Your insight will drive informed decision-making through advanced analytics and reporting.
Key Responsibilities:
• Supervise managed service contracts for IT asset management
• Ensure high customer satisfaction with service providers
• Develop technical specifications for IT infrastructure
• Protect corporate computing stability and security
• Provide training for major technology projects
Requirements:
• 2-year IT diploma or equivalent experience
• Minimum 5 years in a desktop/laptop IT environment
• At least 2 years using BMC Remedy
• Knowledge of Power BI is an asset
• Proven customer focus with strong technical skills
Bring your technical and relationship-building skills to the City of Calgary’s IT team.
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