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Job Description & How to Apply Below
Elevate train safety with CPKC as an Analyst for Operational Technical Support. This role ensures safe and reliable Positive Train Control operations through real-time problem resolution and technical expertise.
As a key team member at CPKC, you will independently manage high-impact incidents while supporting Operations Technology systems. Your technical leadership will be vital in fostering continuous improvement through in-depth analysis, proactive knowledge sharing, and process optimization. Candidates with strong attention to detail and experience in safety-critical environments will thrive in this dynamic position.
Key Responsibilities:
• Provide real-time technical support for PTC systems
• Diagnose and resolve operational incidents effectively
• Maintain accurate documentation and communication
• Manage multiple incidents in a safety-critical environment
• Support knowledge sharing during team shifts
Requirements:
• Degree in Computer Science or related field
• 1–3 years of technical support experience
• Strong troubleshooting abilities
• Experience with rail operations or safety-critical systems
• Ability to work independently in a 24/7 shift environment
Leverage your analytical skills to enhance rail operations and ensure the safety of train systems at CPKC.
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