Senior ServiceNow Architect

Position: Senior ServiceNow Architect Role
Drive impactful Service Now solutions as a Senior Architect with Infosys.

Your role will be pivotal in delivering customer-focused service management solutions within the Service Now ecosystem.

Infosys is looking for an experienced Solution Architect with at least 12 years of overall experience in implementing Service Now solutions. Candidates should hold a relevant degree and demonstrate expertise in ITSM and CSM implementations. You will act as the key technical point of contact while ensuring the alignment of solutions to client needs.

Key Responsibilities:

• Define and design technical architecture for solutions

• Lead implementation of best practices in development

• Conduct client workshops for requirement gathering

• Oversee quality and delivery of development outputs

• Mentor other technical team members

Requirements:

• 12+ years in designing Service Now solutions

• Experience with integrating third-party applications

• Proficient in Agile/Scrum methodologies

• Solid understanding of CSM CSDM model

• Strong communication skills for client interaction

Leverage your extensive knowledge and architectural skills to enhance delivery of Service Now services at Infosys.
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