CMDB & ITOM Lead Architect

Position: CMDB & ITOM Lead Architect Role
Lead Service Now CMDB and ITOM projects for an innovative firm located in Calgary, AB. This role demands your 6 to 8 years of Service Now experience to create advanced architectures.

As a Service Now CMDB & ITOM Lead Architect, you will be at the forefront of defining and implementing vital strategies. Your hands-on expertise in CMDB and ITOM will be essential to the governance and operational success of our Service Now platform. This key position focuses on building robust capabilities in our CMDB framework.

Key Responsibilities:

• Define target architecture for CMDB and ITOM initiatives

• Create a governing operating model for CMDB

• Design and implement CMDB infrastructure

• Configure CI classes and their relationships

• Implement ITOM Discovery and Service Mapping features

Requirements:

• 8+ years working on the Service Now platform

• Extensive hands-on experience in CMDB and ITOM

• Successful greenfield implementation history

• Knowledge of servers, networks, storage, and EUC systems

• Service Now Certified System Administrator is preferred

Utilize your architecture skills to advance our CMDB and ITOM initiatives effectively.
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