ServiceNow Architect Infosys Expertise

Position: ServiceNow Architect with Infosys Expertise
Become a Service Now Architect at Infosys in Ontario or Alberta, where you’ll shape technical solutions and drive innovation on the Service Now platform. Your insights will impact client services broadly.

In this pivotal role, you will serve as the principal technical advisor, guiding clients through the implementation of Service Now CSM and ITSM solutions. Your hands-on approach to architecture design, along with a proactive mentoring of junior team members, will foster collaboration and technical excellence. This position is ideal for experienced professionals ready to influence industry practices.

Key Responsibilities:

• Serve as the primary technical contact for client projects

• Translate client requirements into effective Service Now solutions

• Conduct workshops to gather and clarify business needs

• Lead the team in implementing technical best practices

• Manage project delivery timelines and quality

Requirements:

• Minimum of 12 years in technology roles

• 6+ years implementing Service Now architecture

• Strong foundation in Service Now integrations

• Experience in Agile/Scrum project environments

• Bachelor’s degree or equivalent work experience

Shape the future of business solutions with your Service Now expertise at Infosys.
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