Tower Lead - Program & Project Management

Job Summary

Tower Lead - Program & Project Management located in Calgary, Alberta. Candidate should be willing to work flexible shift timings.

• Manage and drive projects, transitions, and ongoing operations within the infrastructure domain.
• Responsible for crisis management, process management, SLA adherence, service improvement, and value‑add initiatives within the business unit.
• Oversee run arena – sys‑admin, storage and backup service towers.
• Ensure service stability and manage multiple tasks in parallel.
• Build consensus, negotiate, and maintain relationships with customers at senior business level.

• At least 5 years of relevant infrastructure experience, with strong focus on project/transition management and >5 years as project manager.
• Technical background (OS: UNIX or Windows, VMware, storage, backup).
• ITIL and Six Sigma background preferred. PMP or PRINCE2 certification preferred.
• Proficiency with project‑management tools including MS Project and MS Office Suite.
• Excellent verbal and written communication, confidence, and interpersonal skills.
• Experience in crisis management, SLA adherence, service improvement, and project lifecycle management.

• Industry‑benchmarked compensation
• Best‑in‑class healthcare benefits
• Personal time off
• Maternity and paternity benefits
• Access to skills/higher education programs and resources
• Discounts on products and services via Benefit Box
• Participation in CSR programs
• Opportunities to grow and advance your career

Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.