Service Desk Analyst at TRICAN

Advance your IT career as a Service Desk Analyst with TRICAN in Calgary. Provide crucial technical support and bridge communication for employees facing IT challenges in this dynamic role.

At TRICAN's Head Office, you'll be the first contact for IT support, aiding local and remote staff. This role is perfect for candidates looking to utilize technical skills in troubleshooting, network setup, and computer management while opening doors for career advancement.

Key Responsibilities:

• Provide IT support as the initial contact point

• Setup employee network accounts and personal systems

• Decommission old computer assets following protocols

• Troubleshoot technical issues for both remote and on-site employees

• Maintain coordination of local IT support issues

Requirements:

• Post-secondary education in Computer Science preferred

• Minimum of two years in desktop support experience

• Strong interpersonal and communication skills

• Proficient in Microsoft Office and Operating Systems

• Excellent analytical and problem-solving abilities

Bring your technical expertise and enhance employee support at TRICAN's Calgary office.
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