Senior Business Analyst

About the Role

The Senior Business Analyst will act as a key bridge between business stakeholders, product owners, UX, architecture, and delivery teams to define, analyze, and validate requirements for the Digital Command Center (DCC), enabling data‑driven decision making.

• 8–12+ years of Business Analysis experience.
• Experience in digital transformation, customer‑facing platforms, or enterprise application implementations.
• Experience working in Agile/Scrum delivery environments.
• Retail, Energy, or Oil & Gas domain experience preferred.
• Experience with reporting, analytics, and Power BI or similar platforms.

• Elicit, analyze, document, and validate business and functional requirements.
• Conduct stakeholder workshops, discovery sessions, and requirement reviews.
• Develop user stories, acceptance criteria, process flows, and business rules.
• Perform current‑state, future‑state, and gap analysis.
• Collaborate with UX, architects, and development teams to align requirements and solution design.
• Support backlog prioritization, sprint planning, UAT, and business validation.
• Define reporting requirements, KPIs, and dashboard solutions (e.g., Power BI).
• Maintain end‑to‑end traceability of requirements and project deliverables.
• Lead complex requirement workshops and drive alignment across business and technology stakeholders.
• Leverage tools and technologies (including AI‑assisted solutions) to enhance requirements quality, accelerate analysis, and improve stakeholder deliverables.

• Strong business analysis, process mapping, and requirements management skills.
• Experience with Agile tools such as Jira and Confluence.
• Strong stakeholder management and communication skills.
• Experience working with data‑driven platforms or operational dashboard solutions is a strong asset.
• Experience with SAP S/4 HANA reporting and/or Power BI analytics, including defining data requirements, KPIs, and delivering actionable insights.
• Understanding of digital platforms, APIs, integrations, and cloud‑based solutions.
• Experience leveraging enterprise AI tools (e.g., Copilot, LLMs) to improve analysis, documentation efficiency, and insight generation, with the ability to critically evaluate AI‑generated outputs.

• CBAP, CCBA, or PMI-PBA
• Certified Scrum Master (CSM) or SAFe Agilist
• Microsoft Certified:
  Power BI Data Analyst Associate or equivalent

• Personal time off
• Maternity and paternity benefits
• Access to skills / higher education programs/resources
• Discounts on products and services via Benefit Box
• Participate in CSR programs and live life with a purpose
• Opportunities to grow and advance your career