Team Lead, Lifecycle Management

About Kinaxis

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global offices and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains and supporting the people who manage them. Our powerful, AI‑infused platform provides full transparency and visibility across end‑to‑end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption.

With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.

Location Ottawa and Toronto, Canada – Hybrid. Other Canadian locations – Remote.

The Team Lead, ALM, as a fully proficient and seasoned professional, conducts advanced analysis of application, security, contract and order related meta data to support a robust software management process for Kinaxis (including financial, vendor, compliance, renewal, rationalization, decommission and adoption processes). The incumbent leads the ALM team and manages the Application Management, SaaS Management, License Management and Support Management business processes.

This work often requires the Team Lead, ALM to have difficult conversations with business sponsors to rationalize continued or increased investment in software, to ensure we obtain the best value and adoption and to ensure we are not exposed to unnecessary compliance risk. The Team Lead, ALM, collaborates with Senior Leaders within Corporate IT, business units and with specific stakeholders across Kinaxis to contribute to and execute on the overall ALM Strategy.

• Provide leadership, coaching, guidance, and development to a team of IT Application Analysts, in partnership with and under the guidance of senior leaders within Corporate IT.
• Engage with upstream and downstream stakeholders (including Purchasing, Legal, Security, ITBP, Portfolio Management) to ensure a robust software management practice for Kinaxis.
• Identify and mitigate risk as it relates to software management, cost management, compliance management, security and compliance risk management.
• Application Management:
  Establish and execute robust and reliable IT business processes in support of Application Management best practices including application inventory management (keeping application profiles current), risk mitigation (latest version, security incident logging, completed and up to date SRA, security gap remediation), compliance gap tracking and mitigation, use case documentation, software licensing reviews, usage and adoption rates, use case rationalization, application decommissioning (including documenting savings), and tracking accessibility compliance.
• Software Contract Renewals:
  Establish and execute robust and reliable IT business processes in support of software contract renewals to ensure a complete assessment of the need to renew is documented, that low usage software is not renewed or renewed at the right licensing levels.
• SaaS Management:
  Establish and execute robust and reliable IT business processes including leveraging automation and integrations to amplify the ALM team’s ability to meet business needs.
• Support Management:
  Establish and execute robust and reliable IT business processes in support of support management including the in sourcing of support from business units. This work…