Senior Platform Engineer

Wagepoint is a small-but-mighty fintech on a mission to make payroll simple (and maybe even delightful). Our online software takes care of the “ugh” stuff — like wage calculations and tax reporting — so 30,000+ small businesses, accountants, and bookkeepers across North America can get back to doing literally anything else. Since 2012, we’ve been making payroll magic happen with the world’s friendliest team: always supportive, never stuffy, refreshingly human.

Who We Are:

At Wagepoint, we’re good people. Sure, maybe we’re biased. But that’s only because Wagepointers bring the best versions of ourselves to do some of the best work in our careers.

We’re an authentic team who bring our diverse backgrounds, ideas, experiences and cultures together to make payroll magic. Speaking of, we “pull rabbits out of hats” for thousands of small business owners across Canada who rely on our payroll software to pay their employees and process their payroll taxes. And we’re just getting started.

We’re growing and looking for more awesome people to join our merry band of misfits. We are looking for people who share our understanding that when it comes to our commitment to our customers: we mean business. Especially given that the consequences of getting payroll wrong can sometimes be dire.

If you are the kind of person who has always wanted to make a difference and be heard at work, Wagepoint will give you plenty of opportunity to do just that.

The Role at High Level:

We’re looking for a hands-on Senior Platform Engineer with strong experience operating production cloud systems.

You’ll play a critical role in evolving our platform maturity — improving reliability, scalability, developer experience, and security across a growing SaaS environment. You will act as a technical leader within Platform Engineering, reporting to the Platform Engineering Manager.

This role is well suited for someone who values continuous improvement, enjoys enabling others, and takes pride in making complex infrastructure simple, secure, and reliable.

What You'll Be Expected To Own:

• Design and evolve our Azure architecture while supporting our legacy AWS footprint

• Production ownership of Kubernetes (AKS) clusters, including upgrades, scaling, ingress, and secret management

• Infrastructure as Code using Terraform across multiple environments

• Secure, reliable CI/CD platforms for infrastructure, Kubernetes workloads, serverless services, and database deployments

• Azure and AWS networking design (VNet architecture, segmentation, private endpoints, traffic flow)

• Developer enablement through templates, documentation, and self-service tooling

• Observability: metrics, logs, tracing, and actionable alerting

• Secure access patterns including RBAC, managed identities, and database access controls

• Production incident response and root cause analysis

• Define and improve service reliability standards, including SLOs, SLAs, and resilience design patterns

• SOC audit readiness and secure-by-design practices

• Reducing technical debt and shifting from reactive firefighting to proactive design

• Participate in an on-call rotation

What You Bring To The Table:

• 6+ years in cloud infrastructure engineering (Dev Ops, Cloud Architecture, SRE), including at least 2 years in a Platform Engineer capacity

• 2+ years of experience with hands-on cloud platforms (Azure, AWS or GCP

• Advanced proficiency in Kubernetes and containerization (Docker, Helm), including managing and optimizing production clusters

• Proficiency in Infrastructure as Code (Terraform preferred)

• Experience designing and owning end-to-end CI/CD platforms (Azure Dev Ops and/or Git Hub), with Git Ops mastery.

• Experience implementing monitoring, logging, alerting, and tracing solutions using Azure-native tools and Open Telemetry

• Proven production incident response and leading troubleshooting efforts

• Experience improving developer productivity through internal tooling and automation

• Strong proficiency in at least one scripting/programming language (e.g., Python, Bash)

• Experience managing production databases (performance, scaling, backups, access control, resilience)

• Strong understanding of cloud security best practices and operating in regulated…