Information Technology
Job in
Calgary, Alberta, D3J, Canada
Listed on 2026-07-22
Listing for:
CES Energy Solutions Corp.
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Job Description & How to Apply Below
Elevate your career with CES Energy Solutions as an Information Technology Support Analyst in Calgary, Alberta. You'll leverage your technical expertise to deliver top-notch support to end-users in this permanent position.
This full-time role involves diagnosing and resolving technical issues while managing support requests within specified Service Level Agreements. You'll need strong organizational skills to prioritize tasks effectively and take initiative in problem-solving. Engage with team members and ensure a high level of user satisfaction throughout the IT support process.
Key Responsibilities:
• Provide support via phone, email, or in-person
• Resolve IT issues adhering to strict SLAs
• Prioritize and escalate support requests quickly
• Document technical procedures and configurations
• Take ownership of individual projects
Requirements:
• Diploma or degree in IT or computer science
• Must be eligible to work in Canada
• Excellent customer service and communication skills
• Familiarity with Windows OS and Microsoft 365
• Capacity for on-call and after-hours support
Apply your expertise in CES Energy Solutions’ supportive and solution-oriented environment!
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