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Job Description & How to Apply Below
Elevate end-user support services with Enbridge as an Advisor in IT End User Services. Drive continuous improvement and collaborate with stakeholders to deliver effective technology solutions.
As an Advisor in this full-time role, you will play a crucial part in enhancing operational excellence r responsibilities will include supporting demand management, analyzing support processes, and liaising with business partners and IT teams. Your expertise in technical troubleshooting and relationship management will be pivotal in shaping effective service delivery.
Key Responsibilities:
• Act as liaison between business partners and IT teams
• Analyze support processes and implement improvements
• Support demand management lifecycle effectively
• Define business requirements and testing plans
• Coordinate user acceptance testing and deployment
Requirements:
• Degree in IT or related field with 4+ years experience
• Strong technical troubleshooting and operational skills
• Experience supporting senior executives and meetings
• Knowledge of IT operations and user technology
• Exceptional communication and relationship management abilities
Bring your expertise in end-user technology and process enhancements to make an impact at Enbridge!
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