CES Energy IT Support Analyst

Position: CES Energy IT Support Analyst Role
Become an IT Support Analyst with CES Energy Solutions in Calgary, Alberta, where your skills will contribute to resolving technical challenges for team members and enhancing operational efficiency.

In this full-time position, you'll be responsible for providing end-user support and troubleshooting various hardware and software issues on Windows platforms. You'll prioritize urgent tickets, collaborate with colleagues, and document technical processes. This role is critical in ensuring user satisfaction and maintaining effective IT operations within the company.

Key Responsibilities:

• Offer responsive technical support across multiple platforms

• Triage and resolve support requests swiftly

• Install and maintain hardware and peripherals

• Assist in documentation of IT procedures

• Manage inventory of IT assets

Requirements:

• Degree or diploma in computer science or related area

• Eligibility to work in Canada

• Strong interpersonal and problem-solving skills

• Experience with relevant software and remote access tools

• Willingness to be on-call as needed

Utilize your IT skills effectively and grow in a supportive role with CES Energy Solutions.
#J-18808-Ljbffr