IT Help Desk Internship

Embark on your IT journey with a Help Desk Internship at Contego in Calgary. This full-time role focuses on hands-on support for users and IT systems management.

Contego is actively seeking a Help Desk Intern for a 4-16 month term, catering to co-op students. Your key responsibilities include troubleshooting IT issues, assisting with user onboarding, and maintaining essential documentation. This internship is designed to foster technical skills and enhance your understanding of IT operations.

Key Responsibilities:

• Provide outstanding support for hardware and software queries

• Diagnose and troubleshoot system issues for users

• Assist in setting up new workstations and software installations

• Record and manage support requests in the Help Desk system

• Collaborate on IT infrastructure projects as needed

Requirements:

• Currently enrolled in Information Technology or Computer Science

• Basic knowledge of computer systems and networking

• Strong analytical skills and ability to learn quickly

• Excellent verbal and written communication abilities

• Professional approach to handling sensitive information

Gain valuable experience and grow your technical support expertise with Contego's Help Desk Internship.
#J-18808-Ljbffr