IT Support Specialist

Position: IT Support Specialist at Bulletproof InfoTech
Elevate your IT skills as an IT Support Specialist with Bulletproof Info Tech in Alberta. You’ll help users maximize their technology while working in a supportive and fun team environment.

This role emphasizes collaboration and continuous learning. You will be responsible for configuring and deploying business-class equipment both onsite and remotely. Your expertise will help troubleshoot customer issues while recommending effective tech solutions. With a focus on client satisfaction, you will also participate in IT project design and documentation.

Key Responsibilities:

• Assist users in leveraging technology for their tasks

• Configure and support equipment using advanced tools

• Troubleshoot and resolve customer-reported issues

• Recommend IT solutions based on user needs

• Document activities clearly for team reference

Requirements:

• Experience with Microsoft Windows desktops and servers

• Knowledge of Microsoft Exchange/365 and Remote Desktop Services

• Familiarity with firewalls and cloud services

• Skilled in supporting mobile devices

• Excellent communication and interpersonal skills

Enhance your IT career by joining Bulletproof Info Tech and making a tangible impact in client satisfaction.
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