Senior Analyst - Identity & Access Management; IAM

Senior Analyst - Identity & Access Management (IAM) Job Description

Posted Friday, July 24, 2026 at 6:00 a.m. | Expires Saturday, August 8, 2026 at 5:59 a.m.

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why West Jet:

Since our story took off in 1996, West Jet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

We are seeking a highly skilled Senior Analyst – Identity and Access Management (IAM) to join our Technology team. This is an exciting opportunity to work with modern identity and access management solutions while supporting the deployment and optimization of IAM services across the enterprise.

The primary focus of this role is to provide technical support for application onboarding to SailPoint Identity IQ (IIQ) (or similar platforms), troubleshoot and resolve IAM-related issues, and support the ongoing administration of identity lifecycle management processes. The successful candidate will be highly motivated, technically proficient, and thrive in a fast-paced, agile environment.

Reporting to the Delivery Manager – IAM, the Senior Analyst will support the technical enablement of IAM services, ensure adherence to West Jet policies, and develop operational documentation, including runbooks and support procedures. This role requires deep expertise in IAM platforms such as SailPoint and Cyber Ark, as well as authentication technologies supporting cloud-based applications and infrastructure across Azure, AWS, and Google Cloud Platform (GCP).

● Subject matter expertise in Identity and Access Management across both cloud and on-premises enterprise environments

● Provide technical support and administration for IAM solutions, including SailPoint IIQ

● Support and standardize authentication and authorization patterns, including:

• Single Sign-On (SSO)
• User provisioning and de-provisioning
• User behavior analytics
• Access governance controls
• Privileged access and secrets management

● Implement enhancements and enable new IAM functionality to support continuous improvement initiatives

● Participate in the evaluation, testing, and implementation of emerging IAM technologies

● Monitor and maintain IAM workflows, including provisioning and attestation processes

● Partner with IT support teams and People & Culture stakeholders to strengthen West Jet’s security posture through IAM technologies

● Provide operational support for the Identity and Access Governance program, serving as a technical escalation point when required

● Support IAM governance activities during audit and compliance reviews, including CSOX, PCI, GDPR, and PIPEDA requirements

● Develop and maintain process documentation and runbooks with a strong focus on self-service capabilities

● Stay current on IAM industry trends, best practices, and emerging technologies

● Identify access management gaps through proactive analysis and partner with application teams to implement remediation plans

● 3–5+ years of experience in Information Technology and Information Security, supported by a post-secondary degree in Computer Science or a related discipline. An equivalent combination of education, certifications, and relevant experience will also be considered

● 5+ years of hands‑on experience integrating and configuring IAM solutions

● Industry certifications such as CISSP, CISM, ISO 27001, CIAM, SANS, or equivalent are considered an asset

● Experience designing, implementing, and optimizing solutions involving:

• Identity Management (provisioning, de-provisioning, certification, etc.)
• Active Directory, LDAP, SAML, OAuth, and Power Shell
• Microsoft Entra  (Azure AD), Azure Dev Ops, and CI/CD pipelines
• Web Access Management
• Single Sign-On (SSO) and Federation technologies (Kerberos, SAML 2.0, ADFS, OAuth 2.0, OpenID Connect)
• Privileged Identity Management (PIM)
• Multi-Factor and Adaptive Authentication
• Publ…