Coordinator, IT Facilities

Salary:
Band 10- $

Status:
Full-time term (2-Year term) Unionized

Work environment:
Employees must be available to work in office five (5) days a week to meet business requirements.

Number of positions available: 1

Closing Date:
August 3, 2026

Powered by heart and dedicated to excellence, we're the team that keeps Calgary connected – and you could be our newest member.

We're in the business of uplifting people, and every day, we create runways to new places and possibilities, building a better airport experience for everyone.

The Technical Infrastructure team designs, builds, and operates the communication rooms, data centres, and networks that every system at YYC runs on, from passenger Wi-Fi and radios to public address and security. We're a hands-on, collaborative group of network, compute, and facilities specialists who partner across IT, projects, and vendors to deliver critical initiatives while keeping the airport running safely 24/7.

When our infrastructure performs, the whole airport does too.

• Lead for all maintenance, inquiries and requests related to Authority's number of communication rooms and data centres as they relate to critical physical infrastructure.
• Act as a subject matter expert for IT facilities and critical physical infrastructure, providing guidance and recommendations to internal and external stakeholders.
• Ensure compliance with IT standards, policies, and operational best practices related to facilities and infrastructure.
• Creation, maintenance, updates, and deprecation of operational procedures, standards, and knowledge articles.
• Oversight of contractors and third-party vendors working in communication rooms and data centres.
• Tracking and reporting on vendor performance metrics and identifying efficiency improvement opportunities.
• Assist in managing and maintaining physical servers, and other critical IT systems.
  • Coordinate installation, relocation, and decommissioning of physical equipment within communication rooms/data centres.
  • Maintain inventory records for physical IT assets within managed spaces.
• Support critical IT systems and facilities.
  • Monitor environmental conditions (temperature, humidity, power) and elevate anomalies.
  • Coordinate routine maintenance activities to ensure operational continuity.
• Participate in on-call rotation to support after-hours incidents related to IT facilities and critical infrastructure.
• Respond to urgent facility or infrastructure issues outside of regular business hours as required.

• You’ll need to be eligible to obtain and maintain a RAIC, don’t worry – we'll help you through this! For more details, check out: RAIC Program and Application Information
• Bachelor's Degree in Computer Science, Information Technology, Engineering, a recognized technical discipline, or an equivalent combination of education, technical training, and related work experience. Relevant professional experience may be considered in lieu of formal education.
• At least six (6) years of progressively responsible experience in one or more of the following areas:
  • Information Technology base plant facilities, including copper and fibre optic infrastructure.
  • Project delivery, contract administration, and vendor management within a technology environment.
  • Data centre, communications room, or similar technical operations roles.
  • Demonstrated working knowledge of IT operational practices and business principles, with the ability to manage IT services in a sustainable and cost-effective manner.
• Proven understanding of, and experience working with, SNMP-enabled devices, endpoints, and associated monitoring and reporting services.
• Demonstrated work within regulated or controlled environments, including adherence to physical security, access control, and audit requirements for critical infrastructure (e.g., airports, utilities, healthcare, or similar environments).
• Proven ability to coordinate facility-related IT infrastructure, including power distribution, UPS systems, cooling/HVAC dependencies, and rack/space planning within communication rooms or data centres.
• Background in managing physical…