Senior Delivery Manager at Compugen

Lead transformative IT service delivery with Compugen as a Senior Delivery Manager in Calgary, AB. Drive client-focused solutions, oversee operations, and enhance team performance while managing a diverse technology portfolio.

This dynamic role requires strong leadership and technical expertise focusing on managed services and IT operations. The Senior Delivery Manager collaborates with enterprise clients, providing strategic consulting, governance, and ensuring service performance. You will leverage your extensive experience in ITSM, cloud infrastructure, and shared service desk operations to guide impactful technology transformations.

Key Responsibilities:

• Act as primary client contact and trusted advisor

• Oversee shared service desk and IT operations delivery

• Lead technical reviews and continuous service improvement

• Manage cross-functional teams and vendor relationships

• Drive operational maturity and transformation initiatives

Requirements:

• 10+ years in IT operations or managed services

• Strong knowledge of ITIL/ITSM frameworks

• Experience with cloud platforms like Azure or AWS

• Proven client consulting and leadership experience

• Relevant certifications in ITIL, Azure, or PMP

Bring your technical acumen and strategic insight to guide Compugen's service delivery in Calgary.
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