SAP IS-U Billing and Device Management Consultant

Job Description:
Role: ISU Techno Functional

Duration: 12 Months

Location: Calgary, AB
- Hybrid – 3 days per week in office

Experience Required

8–10 years of experience in SAP IS-U Billing and Device Management.

Strong experience in SAP IS-U Billing, Device Management (DM), and utility industry processes.

Experience in Project Management and Team Management.

Role Description

The ISU Techno Functional Consultant will provide operational and application support for SAP IS-U Billing and Device Management processes, ensuring efficient Meter-to-Cash operations. The role will be responsible for incident resolution, configuration, testing, functional design, process improvements, and supporting integrations across enterprise systems.

Key Responsibilities:

1. Analyze and resolve day-to-day incidents, billing exceptions, and defects to ensure smooth Meter-to-Cash operations.

2. Provide operational support by addressing issues related to:

- Billing exceptions

- Device installation and removal

- Meter readings

- Device Management (DM) integration defects

3.Manage incidents and support operations related to data exchange (IDEX) processes, including IDoc processing.

4. Perform SAP IS-U configuration updates for:

- Billing

- Device Management (DM)

5.Prepare functional specifications for WRICEF objects, including:

- Billing reports

- Device Management workflows

- Microsoft Fabric pipelines

6.Conduct:

- Unit Testing

- Integration Testing

- User Acceptance Testing (UAT)

Ensure end-to-end validation across integrated systems.

7. Identify and recommend process improvement and automation opportunities utilizing Microsoft Fabric capabilities, including:

- Dataflows

- Pipelines

- Lakehouse

- Power BI Embedded Analytics

8.Analyze recurring issues and recommend automation solutions or process enhancements to reduce manual effort and minimize billing exceptions.

Essential Skills

SAP IS-U Billing

SAP IS-U Device Management (DM)

Meter-to-Cash Processes

IDEX and IDoc Processing

WRICEF Functional Specification Development Testing (Unit, Integration, and UAT) Project Management Team Management

Primary Skill

SAP IS Utilities – Billing and Invoicing

Desirable

Skills:

Microsoft Fabric

- Dataflows

- Pipelines

- Lakehouse

- Power BI Embedded Analytics

Process Automation

Utility Industry Domain Knowledge

Operational Support and Incident Management