Senior Cloud Architect, Delivery (GenAI

Location

Our Senior Cloud Architect will be an integral part of our global Forward Deployment Engineering team. This role is based remotely in Canada and is available to Full-Time Employees. Preferably in EST

DoiT is a global technology company that works with cloud-driven organizations to leverage public cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state—from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, Cloud Ops, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

As a Senior Cloud Architect, you will be part of our global Forward Deployed Engineering organization, working with rapidly growing companies in Canada, United States, and around the world. This role sits within FDE Delivery and focuses on our install base, product adoption and customer health.

• Lead the design and implementation of production-grade ML and Generative AI solutions on AWS (with awareness of multi-cloud environments).
• Act as a hands-on expert and trusted advisor for customers running AI/ML workloads at scale, from initial discovery through deployment and optimization.
• Translate complex business problems into cloud architectures that are secure, reliable, cost-efficient, and observable.
• Help evolve how DoiT uses AI/ML internally and with customers by turning one-off solutions into reusable patterns and “gravel roads” that influence the product roadmap.
• You will focus more on install base health, product adoption, proactive engagements, and account-team work.

Be the trusted cloud engineer customers lean on for high‑impact technical optimization work across cost, reliability, security, and performance.

Design and help implement solutions that:

• improve cost efficiency (rightsizing, reservations/commitments, storage optimization, etc.)
• increase reliability and resilience (HA/DR architectures, SLO/SLA‑aware designs)
• strengthen security posture (IAM, network segmentation, data protection, least‑privilege)
• reduce operational toil (automation, self‑service, guardrails, policy enforcement)
• Plan and deliver structured engagements such as Cloud Optimization Sessions, cost/efficiency/performance workshops, security posture or reliability reviews, and architecture deep dives / "well‑architected" style assessments.
• Respond to Expert Inquiry / support requests that require deep cloud engineering expertise, ensuring high-quality, well‑explained resolutions.
• Bring domain depth in:
• ML / GenAI – deploying and operating ML/GenAI workloads (training and inference), GPU utilization, scaling, and cost control; MLOPS and integrating workloads with monitoring, logging, and Fin Ops; safe and efficient use of managed AI services.

Turn one‑off field work into reusable assets that improve both customer outcomes and the product itself.

• Convert one‑off customer solutions into Gravel Roads - reusable patterns such as playbooks, Terraform modules, Cloud Flow templates, cloud diagrams, Composer Recipes -> DCI Insights, and internal /external documentation.
• Provide structured feedback to the DoiT Product and Engineering teams on:
• product gaps and friction points discovered in real‑world usage
• new opportunities for automation and workload lenses within DCI
• telemetry and tracking that would make future FDE work more efficient
• Contribute directly to DCI where appropriate - from feature requests and feedback, to contributing code, to owning specific DCI features end‑to‑end.
• Build agent skills, scripts, and internal tooling that codify your expertise and scale it across the team.
• Contribute to internal enablement: share learnings via documentation, demos, office hours, or training sessions for other FDEs and…