Customer Identity Specialist

Position: Customer Identity Specialist at WestJet
Elevate customer security at West Jet as a Customer Identity Specialist. Collaborate closely on identity management technologies to enhance the digital user experience in a hands-on role.

West Jet seeks a specialist responsible for delivering technical expertise across customer identity and access management (CIAM). With a focus on authentication services and access technologies, you will align solutions to meet organizational security and privacy goals.

Your role will center on ensuring secure and scalable customer access while enhancing the overall experience for West Jet guests.

Key Responsibilities:

• Serve as the CIAM subject matter expert

• Design and implement customer identity solutions

• Develop CIAM standards and security controls

• Consolidate expertise from multiple sources

• Provide technical advice to stakeholders

Requirements:

• 8+ years of IT experience, including 7+ in IAM

• Experience with cloud-based identity platforms

• Proven project delivery from implementation to support

• Excellent communication and analytical skills

• Skilled in leading and mentoring IAM teams

Lead the charge in identity and access management while ensuring secure customer interactions at West Jet.
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