Microsoft 365 & Exchange Administrator
Job Description & How to Apply Below
Skills:
M365 Administrator – Microsoft 365, Exchange Online, Entra & Power Shell
Location:
Calgary AB
Microsoft 365 & Exchange Administrator
Location:
Calgary AB
Hybrid (4 Days WFO)
We are seeking a highly experienced Senior Microsoft 365 & Exchange Administrator to manage, support, and optimize enterprise Microsoft 365 and Exchange environments. The successful candidate will be responsible for administration, migration, security, compliance, troubleshooting, and automation across Microsoft 365 services, Exchange Online, Entra (Azure AD), Teams, One Drive, and hybrid messaging infrastructures.
This role requires strong hands-on experience in enterprise-scale Microsoft cloud environments and the ability to lead complex migration, modernization, and operational initiatives.
Key Responsibilities
Microsoft 365 Administration
Administer and support Microsoft 365 services including:
Exchange Online
Microsoft Teams
One Drive for Business
Manage tenant configuration, policies, licensing, subscriptions, and service health.
Configure and maintain Conditional Access, MFA, SSO, and Identity Governance.
Monitor Microsoft 365 services and proactively address performance and availability issues.
Lead tenant assessments, migrations, modernization projects, and cloud transformation initiatives.
Exchange Administration
Administer Exchange Online and Hybrid Exchange environments.
Manage:
User Mailboxes
Shared Mailboxes
Resource Mailboxes
Distribution Lists
Microsoft 365 Groups
Configure and manage:
Mail Flow Rules
Transport Rules
Mail Connectors
SPF, DKIM, and DMARC
Exchange Online Protection (EOP)
Troubleshoot complex mail delivery, routing, authentication, and messaging issues.
Support Exchange migrations from on-premises Exchange to Exchange Online.
Identity & Access Management
Administer Microsoft Entra (Azure AD).
Manage user provisioning and deprovisioning processes.
Configure and support:
Conditional Access Policies
Multi-Factor Authentication (MFA)
Single Sign-On (SSO)
Privileged Identity Management (PIM)
Identity Governance
Integrate Microsoft 365 with enterprise applications and third-party identity providers.
Compliance & Governance
Configure and maintain:
Retention Policies
Litigation Hold
eDiscovery
Compliance Center Controls
Mailbox Auditing
Support legal, compliance, and audit requirements.
Assist with governance, data retention, and records management initiatives.
Automation & Scripting
Develop and maintain Power Shell automation scripts.
Automate user provisioning, license management, mailbox administration, and operational reporting.
Utilize Microsoft Graph API for advanced administration and reporting.
Operations & Support
Provide Tier-3 escalation support for Microsoft 365 and Exchange services.
Participate in incident, change, problem, and release management activities.
Maintain operational documentation, standards, and support procedures.
Mentor junior administrators and support staff.
Required Technical Skills
Microsoft 365
Microsoft 365 Administration
Exchange Online
Microsoft Teams Administration
One Drive for Business
Microsoft Entra (Azure AD)
Exchange Technologies
Exchange Online
Exchange Hybrid
Exchange Server 2016/2019
Exchange Migration Tools
Mail Routing & Transport Rules
SMTP Security
SPF, DKIM, DMARC
Exchange Online Protection (EOP)
Automation
Power Shell
Microsoft Graph API
Azure Automation
Monitoring & Reporting
Microsoft 365 Admin Center
Exchange Admin Center
Entra Admin Center
Power Shell Reporting
Required Experience
8+ years of Microsoft infrastructure administration experience.
5+ years of Microsoft 365 Administration experience.
5+ years of Exchange Online/Hybrid Exchange administration experience.
Experience supporting enterprise environments with 5,000+ users.
Experience with Exchange migrations and Microsoft 365 tenant migrations.
Strong expertise in mail flow management, email security, and identity administration.
Strong troubleshooting and operational support experience.
Preferred Certifications
Microsoft Certified:
Messaging Administrator Associate
Microsoft Certified:
Microsoft 365 Administrator Expert
Microsoft Certified:
Identity and Access Administrator Associate
Azure Administrator Associate
Soft Skills
Strong communication and stakeholder management skills.
Ability to lead technical discussions and architecture reviews.
Excellent analytical and problem-solving abilities.
Ability to mentor junior administrators and lead technical initiatives.
Experience working in large enterprise environments.
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