Senior Functional Analyst; QA)

Must Haves:

• A Degree or Diploma in Business Administration, Engineering, Information Technology or a related field.
• 10+ years of experience in QA, business analysis or a related role
• Experience on a product team that uses user stories, backlog management and sprints
• Strong technical acumen with the ability to understand system architecture, APIs, data, data integrations etc.
• Proficiency in data analysis tools and techniques, such as SQL, Excel, and data visualization software
• Experience with JavaScript and Python
• Experience with cloud web-based applications
• Excellent communication skills with the ability to effectively collaborate with cross functional teams and communicate complex concepts to non-technical stakeholders
• Adaptability and resilience to respond to evolving priorities and timelines
• Experience in both agile and waterfall delivery methodologies; with strong aptitude in sprints and ceremonies (i.e. standup, sprint planning, retrospectives)
• Establishing strong business and technical relationships to facilitate trust and collaboration across team members and partners
• Experience across large scale project implementation; in-house legacy applications, introduction of new technology etc.
• Experience with Azure Dev Ops

• Experience in the electrical utility industry
• Proven track record of leading successful projects from inception to implementation, delivering measurable business value.
• Experience and knowledge of change management principles and methodologies to ensure stakeholder buy-in
• Experience managing multiple cross-functional projects to implement new and complex business lines
• Experience in leading analysis and design across end-to-end system implementations
• Experience working on a Product Team as a functional analyst post implementation
• Experience taking the lead to gather requirements, facilitate delivery, and mentor other team members on the Product Team for the lifecycle of the system

• Work with cross-functional teams; supporting and contributing to Quality Assurance, Technical Teams, Change Management etc.
• Develop test plans and test cases.
• Execute test cases.
• Work with stakeholders to develop test cases and oversee UAT.
• Support SIT/UAT testing, issue triage and root cause analysis during design / implementation
• Maintain comprehensive documentation across test cases, test results, maintaining traceability and change
• Analyze and report on data to identify metrics, KPIs and business insights across QA functions
• Lead stakeholder workshops to gather, document and validate business requirements and define ESS functionality scope
• Translate business need into clear and actionable functional requirements; acting as the functional liaison between business and technical team members; as well as vendor
• Manage epics, user stories, tasks and backlog as required, supporting SCRUM and Project Management with delivery
• Establish end-to-end process diagrams; outlining as-is and defining to-be to support the design and delivery of the ESS solution
• Identification of gaps, or opportunities for enhancements or efficiencies across product delivery
• Support and validate vendor design documents, ensuring consistency and completeness across business requirements
• Support cross-functional organizational activities; training, communications
• Support the delivery of operational readiness and cutover planning
• Continue to support the ongoing design and development of the ESS product; ensuring the solution aligns with the evolving needs of the business and market

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