Technical Application Support Analyst
Job Description & How to Apply Below
Support Peoples Group's critical banking environments as a Technical Application Support Analyst. This fixed-term role demands hands-on experience and will support 24/7 operations for enhanced service delivery.
As an Application Support Analyst, you will utilize your IT knowledge to ensure minimal downtime and maximize performance of essential banking systems. Candidates need over two years of relevant experience in a financial context, focusing on effective communication with both business and technical teams, with opportunities for hybrid working.
Key Responsibilities:
• Deliver technical assistance for banking applications
• Conduct thorough analysis to implement system enhancements
• Address application issues timely to uphold service levels
• Serve as a liaison for effective communication
• Assist in deployment and documentation of technical processes
Requirements:
• Degree in Computer Science or related discipline
• Minimum 2 years in application support roles
• Familiarity with software development lifecycle
• Strong analytical skills for troubleshooting
• Experience with Jira and Confluence recommended
Embrace this challenging role to support Peoples Group in maintaining top-notch banking technology solutions.
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