Calgary Desktop Support Engineer
Job Description & How to Apply Below
Explore a challenging role as a Desktop Support Engineer in Calgary with Leidos, focusing extensively on providing exemplary customer service and technical support. Join an innovative team dedicated to operational excellence.
In this position, you will manage 2nd line support issues while handling onboarding and offboarding tasks. Your responsibilities include hardware support, addressing helpdesk queries, and compliance-related activities. A focus on sustainability and community engagement aligns with Leidos’ core values.
Key Responsibilities:
• Provide 2nd line support for desktop and laptop equipment
• Maintain office technology services and infrastructures
• Investigate and resolve helpdesk tickets efficiently
• Escalate technical issues as needed
• Ensure operational documentation is current and accurate
Requirements:
• Bachelor’s degree in IT-related fields
• Minimum of 2 years in a technical support environment
• Working knowledge of Microsoft Office tools
• Basic understanding of network configurations
• Strong analytical and problem-solving abilities
Bring your passion for technology and user support to Leidos, where you can make a meaningful impact in Calgary.
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